Frequently Asked Questions

Ailuvion is an online store dedicated to providing high-quality fitness apparel and accessories for fitness enthusiasts of all levels. We curate a diverse range of products to help you perform at your best and achieve your fashion goals.

Placing an order on Ailuvion is easy! Simply browse our collections, add the desired products to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and you're good to go!

We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer the convenience of PayPal for secure and hassle-free transactions.

Yes, we offer international shipping to many countries. During checkout, you can select your country, and the shipping costs and estimated delivery times will be displayed.

We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1-2 business days. Shipping times vary depending on your location, but you'll receive a tracking number to keep you updated on your package's progress.

We want you to be completely satisfied with your purchase. If you receive a defective or incorrect item, please contact our customer support within 7 days of delivery. For returns and exchanges due to other reasons, please refer to our Return Policy for detailed instructions.

Absolutely! We curate our collections to cater to various fitness activities and interests. Whether you're into running, yoga, weightlifting, or other sports, you'll find products tailored to meet your specific needs.

 

Yes, once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and location of your package.

Yes, we occasionally run special promotions and offer exclusive discounts to our loyal customers. To stay updated on our latest offers, be sure to subscribe to our newsletter and follow us on social media.

If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us through our Contact Us page on the website.